Monthly Subscription: The refund request must be submitted within the first 5 days of your current billing cycle. A refund request will only be accepted if a major issue has occurred with your Tech Arms account, resulting in data loss or a serious service disruption.

Annual Subscription: The refund request must be submitted within the first 7 days of your current billing cycle. A refund request will only be accepted if a major issue has occurred with your Tech Arms account, resulting in data loss or a serious service disruption.

If you cancel the app after several months of use, the usage cost will be calculated based on the original monthly plan rate (without discounts) × months in use. Any refund will be determined on a case-by-case basis and calculated based on the remaining amount after deducting Shopify’s processing fees.

Since we provide a free plan or trial period (TA Product Label & Badges: 3-day trial, TA Banner Slider, Sales Pop Up: 7-day trial, trials apply to both first monthly and yearly subscriptions) where you have access to Tech Arms features, we are not obligated to provide a refund in the following situations:

• You change your mind about the app.
• You purchased a Tech Arms app at a discount.
• You purchased the app for evaluation purposes.
• You purchased the app by mistake.
• You do not have sufficient expertise to use the app.
• You request a refund as an act of goodwill.
• You request refunds for previous months.
• You request refunds for paid development or customization services.
• Conflicts occur due to third-party apps/themes installed in your store.

Before subscribing to any of our apps, please read the app details carefully, review the DEMO, and contact us in-app or via other support channels for further clarification. Only subscribe if you are fully satisfied with the app.